Last Updated: 25th August, 2025
At Ibiyaye, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or other online services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and billing/shipping address.
- Payment Information: Debit/credit card details, bank transfer details (processed securely via third-party payment providers).
- Account Information: Username, password, order history, saved preferences.
- Technical Data: IP address, browser type, device information, cookies, and usage logs.
- Marketing Data: Your preferences for receiving communications, surveys, and promotional offers.
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our services and personalize your shopping experience.
- Send you updates, promotions, and special offers (only if you have opted in).
- Detect and prevent fraud, unauthorized transactions, or illegal activity.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Payment processors (e.g., Paystack, Flutterwave) for secure transactions.
- Delivery and logistics partners to fulfill your orders.
- IT and service providers who support our website and systems.
- Regulatory authorities if required by law or to enforce our rights.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Enhance your browsing and shopping experience.
- Remember your preferences and saved items.
- Track website traffic and improve performance.
You can manage or disable cookies in your browser settings, but some features may not function properly without them.
5. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce agreements.
6. Your Rights (Under the Nigeria Data Protection Act 2023)
You have the right to:
- Access and request a copy of your personal data.
- Correct or update inaccurate information.
- Request deletion of your personal data (“Right to be Forgotten”).
- Withdraw consent for marketing communications.
- Restrict or object to certain data processing activities.
To exercise these rights, please contact us at support@ibiyaye.com
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we discover that a child has provided us with information, we will delete it immediately.
9. International Data Transfers
If we transfer your personal data outside Nigeria, we will ensure that adequate safeguards are in place in compliance with the NDPA 2023.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy, please contact us at:
Ibiyaye
Email: admin@ibiyaye.com, support@ibiyaye.com
Phone/WhatsApp: 2348145585934
Address: Alakuko Road, Alagbado, Lagos State.