Last Updated: 25th August, 2025
Welcome to Ibiyaye, your trusted store for affordable fashion online. These Ibiyaye Terms and Conditions explain how you can use our website and services safely. By shopping or browsing on our site, you agree to these Terms. If you disagree, please stop using our website.
For information on how we handle your personal data, please visit our Privacy Policy. To explore our products, visit the Shop page.
1. Eligibility
You must be at least 18 years old to shop at Ibiyaye. By using our services, you confirm that you have the legal right and capacity to enter into an agreement with us.
2. Use of Services
Use Ibiyaye’s services responsibly and lawfully. Avoid fraudulent transactions, unauthorized access, or misuse of our site. If we detect violations, we may suspend or close your account. We work hard to maintain a safe, fair, and enjoyable shopping environment.
3. Product Information and Availability
At Ibiyaye, we provide accurate product details and pricing. Prices are listed in Nigerian Naira (₦) and include VAT unless otherwise stated. Once your payment is processed through Paystack, your order will be confirmed.
We may cancel or reject any order that appears fraudulent or contains incorrect information. Product availability may vary, so check back regularly for updates on new arrivals.
4. Orders and Payment
Your order becomes valid only after successful payment via Paystack. Please double-check your order details before checkout. If any suspicious activity is detected, we reserve the right to cancel the transaction.
5. Shipping and Delivery
We deliver nationwide through trusted third-party couriers. Delivery times vary based on location and logistics, but we always aim to ship your order promptly. Once your order reaches your address, the risk of loss transfers to you.
6. Returns and Refunds
Under the Federal Competition and Consumer Protection Act (FCCPA), you can return items within 7 days of delivery if they’re damaged, defective, or not as described.
To qualify for a return:
- Items must be unused, in original packaging, and in resalable condition.
- Some products—like perishables, personal care items, or custom goods—can’t be returned.
After approval, refunds are processed within 7–14 working days.
7. Intellectual Property
All text, images, designs, and trademarks on Ibiyaye belong to the company. Please don’t copy or reuse our materials without permission. Protecting our creative content helps us keep offering affordable, original fashion.
8. Limitation of Liability
We do our best to provide accurate information and reliable service. However, Ibiyaye isn’t responsible for indirect or incidental damages. In any case, our liability won’t exceed the purchase price of the product in question.
9. Indemnity
You agree to defend and hold Ibiyaye, its team, and partners harmless from any claims or losses resulting from your misuse of our services or violation of these terms.
10. Privacy and Data Protection
Ibiyaye collects and processes your personal data in line with the Nigeria Data Protection Act (NDPA) 2023. We use your information only for order processing, service improvement, and legal compliance. To learn more, visit our Privacy Policy.
11. Governing Law and Dispute Resolution
These Ibiyaye Terms and Conditions follow the laws of the Federal Republic of Nigeria. If a dispute arises, we’ll first seek an amicable resolution. Unresolved matters may proceed to arbitration in Lagos or a competent court.
12. Changes to Terms
We may revise these Terms occasionally. When we do, we’ll update the “Last Updated” date above. Continuing to use our website means you agree to the updated version.
13. Contact Us
If you have questions or complaints about these Terms, please reach out:
Ibiyaye
📧 Email: admin@ibiyaye.com, support@ibiyaye.com
📞 Phone/WhatsApp: +234 814 558 5934
📍 Address: Alakuko Road, Alagbado, Lagos State